Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange.

to apply for a refund please contact pandagangg45@gmail.com

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pandagangg45@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pandagangg45@gmail.com and we will guide you through the process.


Shipping
To return your product, you should mail your product to: Pandgang ehf, Bakkasmári 1, 201 Kopavogur , Iceland

please contact pandagangg45@gmail.com to get advice on the process.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.